Shipping policy
Thank you for shopping with lwamo. We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.
Order Processing
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Orders are processed within 1–2 business days after payment has been successfully received.
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Orders are processed Monday through Friday, excluding weekends and public holidays.
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Once your order has been processed, you will receive a shipping confirmation email with tracking information (when available).
Shipping Time
After your order has been processed, estimated delivery time is:
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Standard Shipping: 5–8 business days
Please note that delivery times are estimates and may vary due to weather conditions, carrier delays, holidays, or other unforeseen circumstances.
Shipping Costs
Shipping charges are calculated at checkout based on your shipping destination and selected shipping method. Any applicable shipping fees will be displayed before you complete your purchase.
Order Tracking
Once your order has shipped, you will receive an email containing your tracking number (if provided by the shipping carrier). Tracking information may take up to 24–48 hours to become active.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. We are not responsible for delays or lost packages resulting from incorrect or incomplete shipping addresses.
If you notice an error in your shipping information, please contact us as soon as possible before your order ships.
Lost, Delayed, or Damaged Packages
If your package is delayed, lost, or arrives damaged, please contact us promptly. We will work with the shipping carrier to help resolve the issue as quickly as possible.
International Shipping
International shipping may be available depending on the destination. Delivery times, customs processing, duties, taxes, and import fees vary by country and are the responsibility of the customer unless otherwise stated.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Store Name: lwamo
Email: awamix@outlook.com
Phone: 836-456-4788
Business Address:
2518 Plymouth Rd
Johnson City, TN 37601
United States